Lori D. Marruffo, PHR         (951) 693-4477
"Your HR Consultant, Increasing Productivity One Employee At A Time"  



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HR Consulting

The programs can be combined or purchased individually to meet your needs.

The future success and reputation of an organization is determined through its most valuable asset, you and your employees.  It is important to have the proper policies and procedures in place in order to hire, develop, manage, and motivate your workforce.   These key processes can help you to sustain and grow your organization beyond your greatest expectations.   Virtual Outsourcing Solutions will provide you with the resources, tools, and training necessary to succeed. 
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Initial Strategies

oStart-Up Program- It is vital that every organization get off on the right foot.   We will help to ensure that you do by providing you with the proper human resource structure to grow and nurture your team right from the very beginning leading to a happy and highly productive workforce.

  • Initial Consultation 
  • Outline of Industry Standards
  • Analyze Organizational Issues and Needs
  • Recordkeeping Guidelines
  • Poster Compliance
  • Final Report

oCompliance Review Program- It can become costly and deadly for an organization if they are not running their organization within the federal and state guidelines.   The penalties and legal fees can become detrimental to any organization.   Our goal is to review and improve the current procedures helping to alleviate any potential pitfalls.

  • HR Audit
  • Policy & Procedure Review
  • Wage & Hour Compliance

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Integration Strategies

oNew Hire Program - A new hire needs to have a clear understanding of benefits and developing employee relationships.  A new hire package is developed based on your needs, policies, and procedures.  This includes:  required notices, payroll forms, benefit forms, and operational documentation.

  • Job Offer
  • New Hire Package 

oOrientation Program - An employee's satisfaction and longevity is quickly determined through the smooth orientation process.  The orientation program outlines the specific benefits, policies, and procedures employees will need to become familiar within the workforce.  

  • Orientation Meeting
  • Customized Powerpoint Presentation 

oOptional:  On-Boarding - This process provides the employee with the training, tools, and information needed to quickly become a productive member of the team.  This program usually takes place over six month to a year.

  • Customize On-Boarding Programs based on individual jobs

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Retention Strategies


oCareer Progression - Based on a Salary.com survey, the top two reasons employees leave their employer is due to no advancement opportunities and no recognition of their work.   Turnover accounts for thousands of dollars in recruiting and training costs.   This career progression program helps to define career advancement opportunities, the skills needed to advance, and the personal attributes.  This program will provide a roadmap for the employees to succeed in their careers while staying satisfied within the organization.

  • Identification of Career Paths
  • Customized Training and Development Programs

oPerformance Reviews - In order for an employee to become highly productive, every organization needs to have a performance review process.   This process should measure the degree to which an employee has accomplished their work.   They must know what they are doing well and how they can improve.  By doing so, this will lead to greater productivity and retention.

  • Development of a Performance Management System
  • Employee Communication Program

oSatisfaction Survey & Retention Program - Becoming an "Employer of Choice" can bring about many benefits to an organization by helping to recruit highly talented individuals, increase productivity, and decrease turnover.   A great way to become and remain the Employer of Choice is by surveying your employees and clients.   They will quickly help you to determine what is working well and prioritize what can be improved.

  • Development and distribution of satisfaction survey
  • Survey Analysis and Report

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Complete Service Package

oWhy choose when you can have it all.  The complete service package includes the initial, integration, and retention strategies listed above.

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Optional Programs

oRecruitment Program- Trying to find the best suited candidate for a job can be costly and time consuming to any organization.   We can help to streamline the process and take away the hours of time by handling the process for you.   By using our service you can save at least 20% on fees that you would have gone to pay a headheater, recruiter, staffing agency or temporary agency.

  • Analyze Needs & Recruitment Strategies
  • Post Position
  • Screen Resumes
  • Pre-Screen Candidates
  • Background Investigation
  • Set-Up Final Interview with Client
  • Process Offer Letter

oJob Analysis/Job Description - The job description is one the most important human resources and development tools.   It is used to help recruit, coach, and train employees to be successful and productive in their positions.  We will complete a job analysis to determine what tasks, responsibilities, personal qualifications, conditions, and essentials functions need to be completed to perform a job.   The analysis will then be summarized into a job description.

  • Job Analysis
  • Job Description

 

oKnowledge Management - Every organization has the risk of losing their most productive and five star employees either through retirement, resignation, or downsizing.   It is important to maintain the information these employees possess through the development of standard operating procedures and cross-training.

  • Develop Standard Operating Procedures for each desk
  • Customize cross-training program to ensure a back-up position is identified